Animal Friendly-Customer Smart:
People Skills for Animal Shelters
Workbooks are available for shipping now!
While hiring a professional trainer/consultant for a day can cost
over $100 per participant, typical customer service specialists do not know the specifics or difficulties of working
at an animal shelter. Our field is unique. This workbook
was designed by people who know about our field. While
a workshop lasts for a day, the workbook is a fraction of the cost of a consultant and can be used for reference and ongoing
in-house training. The 116-page workbook is priced to be as affordable as possible so that shelters can purchase one
for every staff member and volunteer. |
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1-99 copies = $10 each plus shipping/handling 100 or more = $9 each plus shipping/handling
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*Purchasers in California will be charged 9.75%
sales tax. *No sales
tax for other states.
*Media mail used (10-14 day delivery) to lower costs. *Minimum order of 5 workbooks
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Ordering instructions: If you are interested
in ordering books via check or credit card, please e-mail us at the following address:
Just include your name,
organization, telephone number, number of books you are considering, and whether you would prefer to
pay by check or credit card. We will contact you to help place your order.
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Shipping & Handling in US (See below for Canada)
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5 (minumum order)
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$5
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$10
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16-30
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$15
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31-45
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$20
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46-60
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$25
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61-75
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$30
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76-100
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$35
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101-125
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$40
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126-150
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$45
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151-175
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$50
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176-200
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$55
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Number of Books
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CANADA Shipping Canadian friends....We are aware that shipping is extra-constly for you, so we will always try to do something to help degray the cost. Just contact us.
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5 (minimum order) - 18
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$26.95
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$53.90
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For quotes about shipping
& handling to Australia, Asia, the Caribbean or Europe, contact us at info@ShelterSkills.com.
